What are the advantages of registering for the MUGI system (MUGI private sezione)?

• On long-distance trainer tickets purchased at Pesa tagliando offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the buono office.

How do I register for the MUGI system?

Website (Access your account > Private distretto) / Mugi APP (My settings > Private distretto) Preciso see account movements, sommita up cards and obtain receipts for non-transferable cards you must register as a user of the system. Esatto do this, go onesto the Private Area on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and anche-mail address). Your password will be anche-mailed puro you, and you can then log on and carry out most operations. Registration is a card (not per user), and the same personal data given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or addirittura-mail us at

Once the bono de casino slotbox card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out modo the Private Area: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Rso check how many journeys Rso have made?

Anyone wishing puro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access preciso the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.

Where can I sommita up my MUGI card?

• Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
• Insecable public establishments.
• Post offices.
• Kutxabank ATMs.
• Euskotren biglietto machines and scontrino offices.
• Automatic sommita-up machines at the corriera stations per Bilbao, Vitoria-Gasteiz and Donostia.
• External automatic top-up machines at Augure of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
• On-line, strada the private distretto of the website, providing you are verso registered user.

How much credit can Volte load onto my card?

You can culmine up from �5 puro per maximum of �300, per multiples of �5. For on-line operations the maximum primo posto-up is �100.

How and when do on-line top-ups become available for use?

On-line vertice-ups carried out before h are available from h the next day, and vertice-ups made after h take an insolito day preciso become available. However, this type of sommita-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Pesatura cedola offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.

*City buses sopra Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.