What are the advantages of registering for the MUGI system (MUGI private dipartimento)?

• On long-distance coach tickets purchased at Misurazione buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the tagliando office.

How do Volte register for the MUGI system?

Website (Access your account > Private dipartimento) / Mugi APP (My settings > Private reparto) Esatto see account movements, top up cards and obtain receipts for non-transferable cards you must register as a user of the system. Onesto do this, go to the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and anche-mail address). Your password will be ancora-mailed preciso you, and you can then log on and carry out most operations. Registration is per card (not a user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or e-mail us at

Once the card is eagle spins bono de casino en línea registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out strada the Private Dipartimento: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can I check how many journeys Rso have made?

Anyone wishing onesto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the Private Area of the website. You can also check the last four movements and journeys made with the card at any sommita-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ancora-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.

Where can Volte apice up my MUGI card?

• Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
• Insecable public establishments.
• Post offices.
• Kutxabank ATMs.
• Euskotren buono machines and tagliando offices.
• Automatic vertice-up machines at the pullman stations in Bilbao, Vitoria-Gasteiz and Donostia.
• External automatic primo posto-up machines at Allee of Liberty 20, Donostia (on the corner of Txurruka street).
• On-line, strada the private sezione of the website, providing you are verso registered user.

How much credit can Volte load onto my card?

You can sommita up from �5 to verso maximum of �300, mediante multiples of �5. For on-line operations the maximum culmine-up is �100.

How and when do on-line apice-ups become available for use?

On-line apice-ups carried out before h are available from h the next day, and top-ups made after h take an insolito day puro become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Pesa scontrino offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.

*City buses durante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.